Testimonials and Customer Feedback
Dear Mark and employees, we received your note and feel fortunate to have caring people answering our call when we have water problems. Your promptness is appreciated,
Don T. Phyllis T.
“Mark, it is a blessing you got the water flowing! Thank you so much for your prompt help.
Hady and Edward
“Thanks, for being so fast to fix for us. You guys are great!”
“Recently we had an issue with the pressure tank at our property in Jerome. This happened on a weekend and I placed a call into your company. I was quite surprised to received a phone call back within an hour or so. THANK YOU!! Upon examining the problem, Joel graciously explained a few possibilities that oculd cause the problem with the pressure relief valve. He also had a few recommendations that we could try, to get us through the weekend. Joel made arrangements with our daughter, came out Monday morning before she had to go to work, addressed several issues, and repaired them.
I cannot express the relief I felt – not just for myself, since we live nearly 10 hours away – but the relief that came from our daughter. Nor can I THANK YOU enough for helping us take care of our place, and in essence our daughter, in her moment of crisis.
THANK YOU for fantastic customer service! Thank you for knowing about the systems to provide such great service and repair. We are incredibly grateful.”
–John & Cherie W.
“I just wanted to enclose a note in order to comment on your truly exceptional expertise and customer service. During your service call my husband was impressed by your depth of knowledge regarding the specifics of our well, and in the end that kind of expertise is what matters most. But we’ve also been impressed with the little details of how you do business that make it clear that you care about your customers and appreciate their business.”
“Jeremy was an excellent tech – explained everything and looked at everything. We loved having him fix the well – gave us a sense of competence. Thanks for the quick response, too!”
-Pam & Jack G.
“I forgot to thank you for coming right out with the pump and installing it ‘fed-ex style,’ that was fantastic. We are testing the system now, it looks like everything is going to work really well. Thanks for being an essential – if not critical – part of a successful project. Also, Fred and Jeremy are top-notch, rare technicians in their craft. You should be really lucky to have them.”
-Brian F., Engineer.
“Thank you for your prompt response to our water needs. Because of your concern and excellent service, our ten guests (eight children) enjoyed plentiful water for normal activities and mud play cleanup. We are grateful to Walker Water for many years of outstanding service.”
-Mike & Ann S.
I was so happy Ron sent you folks my way, when I really needed help. You were just what I needed, when I needed it.”
“Thank you so much for doing our well and system. You did a great job and Gene and I really appreciate your good work.”
-Gene & Lorraine B.
“Thanks for your help with our well. I appreciate the quality service. It’s always a stressful time when the well’s not working!”
“I am writing to thank you for a service on my water system. I needed the pressure turned up to run my sprinkler system. I figured this would be another expense, plus a long wait because it wasn’t an emergency. Your service man showed up the same day I called and fixed the system and charged me nothing. Thanks for some old-fashioned good neighbor service. I will call you in the future again if I ever need anything done to my system.”
-Earl & Maria M.